Job Description: Community Program Manager
Reporting to: Head of Programs
The mission of the Community Program Manager is to ensure that CodePath’s vision of educational excellence is implemented faithfully across a wide range of program sites by recruiting and training passionate industry and instructional personnel, and working to build strong local and virtual communities across a variety of program sites. As an early member of the Programs team, you will help standardize, refine, and document the structures that will enable us to deliver the highest quality in technical instruction at scale.
The Community Program Manager’s role is to manage program strategy and execution across a diverse portfolio of program sites, with the goal of establishing successful, scalable recruitment, staffing, and program quality. The Community Program Manager is responsible for recruiting, selecting and training instructional volunteer TAs and professional instructors, providing instructional coaching and support throughout program execution, documenting program management best-practices, and analyzing program data to improve our overall practices each semester.
To be successful in this role, you will be an enthusiastic people organizer - a mission-aligned, analytical problem solver who builds great relationships and understands the daily realities of operating best-in-class academic programs for underserved student populations. You love the process of recruiting talented volunteers and instructors, and enjoy the process of bringing mission-aligned people into our work through careful training and relationship-building. You are also scrappy, collaborative, focused on results, a self-starter, and have demonstrated success in leading educational programs and initiatives.
CodePath.org is an early-stage nonprofit dedicated to offering an accelerated pathway into the technology industry for college students all across the US, with an emphasis on serving underserved, low-income, and first-generation students. We offer a variety of courses and services to students both directly on-campuses at colleges and remotely using video classrooms with instructors and TAs. All of these courses and services are offered to students entirely for free, funded directly by the technology industry in order to invest in the next generation of talented software engineers.
Our vision is that every student in college, regardless of background or personal circumstances, should have the opportunity, skills, network, and pathways available to become a confident and successful software engineer in the tech industry. CodePath.org develops and delivers a wide variety of programs and supports students over multiple years, reaching students in college starting before Freshman year and then all the way through to post-graduation and entering full-time software roles.
CodePath.org provides curriculum and programs for college students all across the United States, often offered for-credit at campuses, including at many HBCUs, HSIs, women’s colleges, and state colleges. CodePath.org is supported directly by the technology industry including Microsoft, Facebook, Walmart.org, and many more.
For more information, check out our website at CodePath.org.
Lead the recruitment, hiring, training, and management processes for 30 - 50 part-time and/or seasonal instructors and TAs per year.
Lead the recruitment, selection and training of our summer industry mentors, who support students through our technical interview preparation courses.
Handle initial questions/concerns/escalations from instructors and industry mentors, and ensure smooth execution of our technical interview preparation courses.
Manage end-to-end student experience including in-program student communications and prospective student admissions flows
Cultivate and strengthen our student, volunteer, and instructor communities through intentional community-building strategies.
Drive, track and report program health in order to identify sites in need of more intensive support and intervention.
Drive operational excellence through appropriate resource allocation, detailed program planning, and effective project management to ensure that goals are met efficiently and effectively, obstacles are removed, and executional risk is minimized
Proactively identify opportunities and gaps, and use judgment and discretion to build a coherent strategy and solution for addressing these issues with measurable KPIs
Contribute to program documentation (aka the Programs playbook)
2+ years of experience in school leadership, program management, or similar field, with at least 1+ years of experience in a role recruiting, training, and managing volunteers and instructional personnel
Demonstrated track record of solving educational problems using data and insights
Computer science (or related field) degree, or comparable experience working in/learning software development
Experience working through ambiguity to develop a strategy, set goals, and execute
Experience working through shifting priorities and learning, while maintaining organization and control
Experience working as a developer, or with CodePath’s technologies (iOS/Android development, cybersecurity) a plus.
Knowledge in workforce development, university recruiting or apprenticeship programs a plus
Tech nonprofit, startup experience a plus
We are committed to professional growth and fulfillment at work. Benefits include:
We are individuals from a multitude of backgrounds, experiences, and unlikely stories, all connected by a single dream: a world in which regardless of background, socioeconomic status, gender or race all people have pathways to reach their full potential.
With a staff and board that cares deeply about diversity and equity, we believe that diverse perspectives and backgrounds create a richer work environment and enhance our ability to pursue our mission.