Senior Manager, Operations

Location: Remote

Duration: FTE

Reports To: VP of Finance and HR

CodePath is a national non-profit that is reprogramming higher education to create the most diverse generation of software engineers, CTOs, and founders. We deliver industry-vetted courses and career support centered on the needs of Black, Latino/a, Indigenous, and low-income students. Our students train with senior engineers, intern at top companies, and rise together to become the tech leaders of tomorrow.

Founded in 2017, CodePath has taught over 18,000 students and delivered courses across over 70 universities. We are supported by some of the largest and most well-respected organizations, including Andreessen Horowitz, Blue Meridian Partners, Cognizant Foundation, Comcast, Google, Meta, Salesforce, Walmart, and Workday, among others.

We are currently targeted to serve 8,000+ students a year nationwide as of 2023, and are planning to scale up to ~100,000 students a year by 2030.

About the Role:

The Senior Manager, Operations will work closely with senior leadership as they own CodePath’s rhythm of business. Rhythm of business encompasses a range of business operations with a focus on activities that will promote a healthy and productive organization. This role will play an integral part in the successful growth of our organization, processes and culture.

As the Senior Manager, Operations, you will drive forward org-wide projects and interdepartmental communications. You will also be responsible for identifying and implementing process improvements to make our operations more efficient and effective. There will also be many opportunities to partner with HR, Talent, and Finance teams to ensure that all operational needs are met.

The ideal candidate is a system-level and first-principled thinker, that can identify gaps and anticipate challenges before they arise. This is an ideal position for a seasoned operations manager who has experience in a rapidly growing start-up and wants to apply their learnings to diversifying tech and changing the lives of students at scale.

Key Activities:

Strategic planning Support

• Manage annual and strategic planning process while ensuring alignment with the CEO and Leadership Team

• Manage organization OKR process, including mapping to annual and long term strategy to identify areas of opportunity and growth

• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity

• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

• Maintain pulse on org wide health through building dashboards, communication processes, and other tools to give the senior leadership team the right visibility

Internal Communication and Team building

• Lead planning and execution of key organization meetings to build healthy culture, enhance communication and visibility, and relationships, includes monthly all staff meetings, quarterly board meetings, once a year team retreat

• Build an internal communications function to ensure alignment on key messages, values, and strategies and to keep team informed, engaged, and inspired

• Manages the internal office calendar

• Foster and build an inclusive and equitable environment for everyone in collaboration with People and Culture Manager

• Own org-wide and team specific retreats (comms, vendors, etc.)

Compliance

• Manage annual charity registration compliance to government agencies by conducting thorough and accurate research and managing outsourced support.

• Lead liability insurance renewal processes in collaboration with of VP of Finance and HR

Support

• Partner with cross-functional teams to improve tools and systems

• Partner with Team to arrange travel for Instructors and Students

• Partner with Marketing and HR to create awesome swag for employees and partners

• 3 plus years experience in a fast-scaling startup environment
• Experience owning strategic initiatives at the org-wide level

• Strong project management skills

• Demonstrated excellence in previous jobs

• Ability to steer internal communication and manage meetings

• Excellent organizational, interpersonal and presentation skills

• Ability to think at a system level and identify process improvements

Preferred Qualifications

• Understanding of compliance requirements for non-profit organizations

• Been in organizations with budgets of $20 -$40 million

Note: Research suggests that women and BIPOC individuals may self-select out of opportunities if they don’t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive at CodePath to apply for this role.

Benefits

We are committed to professional growth and fulfillment at work. Benefits include:

• Medical insurance with dental and vision.

• Generous time off with a flexible workplace and work schedule.

• A commitment to developing leaders from within the organization.

• Frequent opportunities to connect with students, universities, and communities we serve.

• Opportunities to engage, collaborate and partner with top technology companies, venture capitalists, and engineering leaders in Silicon Valley.

About the Current Team

We are individuals from a multitude of backgrounds, experiences, and unlikely stories, all connected by a single dream: a world in which regardless of background, socioeconomic status, gender or race all people have pathways to reach their full potential.

With a staff and board that cares deeply about diversity and equity, we believe that diverse perspectives and backgrounds create a richer work environment and enhance our ability to pursue our mission.